fbpx

Frequently asked questions

Yes, Digitaldron provides a Live demo of WordPress themes and plugin. You can request Live Demo from the product page or you can also request from Demo Request Page.

All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL). This means that once we have purchased the item we are free to redistribute it if we choose to do so. Your payment to our site goes towards maintaining and buying the subscriptions to 3rd party theme and plugin authors. This form of crowd funding helps keep prices low and we can then pass this benefit on to you.

Our team manually approve every order until then your order will be on hold or under process, in such case, it may take 1-24 hours. you can contact our customer support to speed up your order processing.

Yes, all the plugins and themes are obtained securely by downloading directly from the original authors and We just redistribute it without making any changes in them.

Yes we provide license key for some products. Most of the products offered on this website are licensed under the GNU GPL License they do not need any license keys to use them in as many of the projects you need. These plugins and themes only require license keys to get automatic updates from their authors.

We have mentioned on every product page if the item is GPL Based or we provide a License key.

If it's GPL license

If we provide License Key

Updates are provided if and when they are available from the original author. If updates available, you can update plugins/themes directly from WordPress Dashboard (With Digitaldron Updater Plugin). Or manually update by replacing your old plugins/themes with the new version. How to update ?

Yes, You can request a product update version before or after purchasing the item, and we will update asap in business day. ( Normally less than 24 hours, except holidays period )

We provide basic support for installing plugins and themes. If you need any major modification / advanced support, you can purchase from the original author or hiring a developer.

for general Queries about Product, you can Contact us Here

yes you can download files with IDM. however, Internet Download managers send multiple requests and create multiple connections to the server in a short space of time, the download may interrupt. if it's large file size we recommend download without IDM or disable Idm for your browser

for any specific inquiry contact customer support